Cancelled concerts: as fans, what rights do we have?
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Live music isn’t cheap now-a-days. Concerts are something that we treasure and remember forever. But, where do fans stand when their idol cancels on them at short notice? What circumstances mean we have the right as a paying attendee to get angry and demand compensation? Gig cancellations can happen for so many reasons and it can happen to anyone, from that small local band playing in your favourite tiny venue or a pop superstar in a sold-out stadium. Regardless, it’s disappointing when a show you’ve been looking forward to suddenly gets cancelled, especially when it’s less than an hour before doors. In recent events, Demi Lovato cancelled her London show only 40 minutes before due to ‘swollen vocal cords’. I love Demi as much as the next ‘Sonny With a Chance’ fan, but you would think such an excuse would’ve been identified earlier than 40 minutes before doors. In this instance, fans definitely have every right to be irritated, upset and angry. Demi’s fan base are the ones who would camp out from 6am and with no warning, it’s pulled from them. Luckily, this date is being rescheduled but what if you can’t make the new date? Majority of ticket outlets such as Ticketmaster and Live Nation are part of the Society of Ticket Agents and Retailers meaning they have to at least refund the face value of the ticket in the instance of a cancelled show.
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